Privacy Policy

 

Privacy Policy

 Last updated: March 13, 2025

 

 

 

The Tea Smith LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you use our website www.theteasmith.com, and the choices you have regarding your information.

 1. Information We Collect

 a. Personal Information: When you visit or make a purchase on our Website, we may collect personal information such as your name, email address, mailing address, payment details, and contact preferences. We also collect information if you participate in surveys or quizzes, sign up for newsletters, or otherwise engage with us directly.

 b. Usage Data: We collect information that your browser sends whenever you visit our Website (“Usage Data”). Usage Data may include details such as your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

 

2. How We Use Your Information

 We use the information we collect to:

 Process and fulfill your orders and requests

 Improve and personalize your experience on our Website

 Respond to customer service requests

 Provide information about promotions, products, and services that may interest you

 Conduct analytics to improve the Website’s functionality and performance

 

3. Disclosure of Information

 We may disclose your information under the following circumstances:

 a. Service Providers: We use third-party applications and services to assist us in performing essential functions, such as payment processing, data analysis, email delivery, customer support, and marketing. These third parties may have access to your personal information to perform tasks on our behalf, and we require that they protect your information and use it only for the purposes for which it was disclosed.

 b. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

 c. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

 d. Protecting Rights and Safety: We may disclose information when necessary to protect and defend the rights or property of The Tea Smith LLC enforce our Terms of Service, or protect the safety of our users or the public.

 

4. Cookies and Tracking Technologies

 Our Website uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide targeted advertising. You can manage your cookie preferences in your browser settings.

 

5. Third-Party Applications and Tools

 We use third-party applications to help us improve the functionality and performance of our Website. These applications may collect usage data and other information to analyze website traffic and enhance user experience. Examples include [list third-party applications, e.g., Google Analytics, Klaviyo]. Each third-party provider has its own privacy policy, and we encourage you to review these policies to understand how your information is used.

 

6. Your Choices and Rights

 Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your information. To exercise these rights, please contact us at [Your Contact Information].

 

7. Security

 We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission is entirely secure, and we cannot guarantee the absolute security of your information.

 

8. Children’s Privacy

 Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information as soon as possible.

 

9. Changes to This Privacy Policy

 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Last updated” date.

Privacy Policy for SMS Service

Last Updated: 03-12-25

Introduction

The Tea Smith LLC ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our SMS service, including messages related to cart abandonment.

By using our SMS service, you agree to this Privacy Policy. Please read it carefully.

  1. Information We Collect

When you use our SMS service, we may collect the following types of information:

  • Personal Information: Your name, phone number, email address, and any other details you provide.
  • Usage Data: Information about your interactions with our SMS messages, including when you open, click, or respond.
  • Cart Activity: If you begin a purchase on our website but do not complete it, we may collect details about the abandoned cart, including the items left in your cart and your browsing behavior.
  • Device Information: Your mobile carrier, device type, and operating system.
  1. How We Use Your Information

We use the collected information to:

  • Send cart abandonment reminders: If you leave items in your cart without completing a purchase, we may send you SMS reminders with special offers or incentives.
  • Provide customer support and respond to inquiries.
  • Send order confirmations, updates, and promotions.
  • Ensure compliance with legal and security requirements.
  1. Cart Abandonment Notifications
  • If you add items to your cart but do not complete the purchase, we may send you SMS reminders about your abandoned cart.
  • You can opt-out of these messages at any time by replying "STOP" to the SMS.
  1. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Third-party service providers who help us send SMS messages.
  • Law enforcement or regulatory authorities if required by law.
  1. Your Rights & Choices
  • Opt-Out: You can stop receiving cart abandonment SMS messages by replying "STOP" at any time.
  • Access & Deletion: You may request to review or delete your data by contacting us at [Insert Contact Information].
  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via SMS or our website.

10. Contact Us

 If you have any questions about this Privacy Policy, please contact us at:

 The Tea Smith LLC

 P.O. Box 45669 Omaha, NE  68145

 listening@theteasmith.com

 402 330 7070

 

This policy provides clarity on how user information is managed and disclosed, especially regarding third-party tools and legal obligations.